Help

Lost & found

For items last seen in a seat pocket, lounge, gate area, or state of panic.

Report misplaced items with your flight number, seat, and a description detailed enough to distinguish one black laptop sleeve from all the others.

Items found onboard or in Layover-controlled spaces are catalogued by station teams. Items found in your personal tote bag remain outside our jurisdiction.


Onboard items
Gate-area items
Baggage follow-up